Frequently Asked Questions (FAQ)

Europe Sauna Hub

What currency are the prices displayed in?

All prices on our website are shown in EUR (€) unless otherwise stated.

What payment methods do you accept?

Europe Sauna Hub accepts secure online payments through:

  • Visa

  • Mastercard

  • CRYPTO PAYMENTS
  • IBAN

  • APPLE PAY

  • GOOGLE PAY

All transactions are encrypted and processed through trusted payment gateways.

Do you offer free delivery?

Yes — we provide free shipping on all orders across Europe.

How long will delivery take?

Most orders arrive within 10–25 business days after order confirmation base on location.
Shipping times may vary based on product type, availability, and destination.

Is your red cedar wood 100% pure?

No. Our saunas use spliced red cedar combined with mahogany or hemlock.
Pure red cedar is softer, less stable, and 2–3× more expensive. Our blend ensures:

  • Greater structural stability

  • Improved durability

  • Affordable pricing

Do you charge a restocking fee?

No, Europe Sauna Hub does not charge a restocking fee for approved returns.

Who covers the return shipping cost?

The customer is responsible for all return shipping fees.

What product condition is required for a return?

We can only accept returns for items that are:

  • New, unused, and uninstalled

  • In original packaging

  • Complete with all accessories and manuals

Need help?

If you have questions or need support, our team is here to assist you.

📩 Email: sales@europesaunahub.com